Collections Representative

Company: CIT Group Inc.
Location: Danville
Posted on: March 14, 2020

Job Description:

CIT is a leading national bank focused on empowering businesses and personal savers with the financial agility to navigate their goals. CIT Group Inc. (NYSE: CIT) is a financial holding company with over a century of experience and operates a principal bank subsidiary, CIT Bank, N.A. (Member FDIC, Equal Housing Lender). The company's commercial banking segment includes commercial financing, community association banking, middle market banking, equipment and vendor financing, factoring, railcar financing, treasury and payments services, and capital markets and asset management. CIT's consumer banking segment includes a national direct bank and regional branch network. Discover more at cit.com/about.

--- Pursue payment of past due balances for designated portfolio of accounts utilizing the most advanced technology available, including the identification and notification of disputes.
--- Elevate issues resulting in non-payment to leadership teams. Interact with the credit department to develop solutions to problem accounts and situations.
--- Ensure delinquencies for assigned portfolio do not exceed the established targets based on individual and team accountabilities.
--- Establish final resolution dates for aged items.
--- Be actively involved in team development, promoting organizational agility, innovation, and creativity.
--- Support leadership with various audits, projects, and cost saving initiatives.
--- Respond to and promptly follow through on client inquiries.
--- Maintain accurate records and files in concise form to ensure efficient follow up and availability of information.
--- Accountable to administer all accounts professionally and in accordance with company policy.

--- Bachelor's Degree in business related area preferred, or relevant experience in collection or customer/client service.
--- Superior communication and multi-tasking skills, with the ability to positively interact with multiple internal and external clients and customers.
--- Ability to work in a fast-paced business environment with heavy customer/client contact.
--- Superior time management skills and ability to adjust to changing demands.
--- Ability to ask pertinent, probing questions to determine real reasons for non-payment.
--- Confidence to take the appropriate action in a competent, timely manner.
--- Capable of effectively using collection & phone techniques to protect CIT's interests.
--- Proficiency in Word, Excel and Outlook.

Keywords: CIT Group Inc., Danville , Collections Representative, Accounting, Auditing , Danville, Virginia