Front Office Representative

Company: LifePoint Health
Location: Danville
Posted on: November 21, 2022

Job Description:

$1500 SIGN ON BONUS ELIGIBLE! To serve as a resource lead employee for all staff in the front office. Must greet patients, activate patient files, and provide office support to medical and office personnel. It is imperative that the Lead delegate tasks among the office staff to complete these tasks promptly. This person will act as a "floater" and will be able to assist in covering the Front Office for all positions to ensure efficient patient flow.

Greets patients and visitors.

Registers patients, verifies patient information, explains and obtains necessary signatures.

Answers, screens, and routes telephone calls on a multi-line phone system.

Communicates with the answering service and ensures reminder phone calls are done daily.

Collects patient co-payments, deductibles, payments and assists patients with account balances and questions.

Reconciles cash/payment drawer and for the daily bank deposit.

Follows through on MD orders by providing work excuses, obtaining medical records.

Assembles and maintains patient records and charts.

Coordinates orders for all non-clinical supplies and equipment and ensures appropriate inventory levels in accordance with practice budget..

Provides orientation and guidance for non-clinical staff including front desk and schedulers.

Provides input and feedback to Office Manager regarding front office staff performance and office orientation.

Serves as a super user for eCW, answers or opens tickets for any questions concerning eCW issues.

*Minimum Education*
High school diploma or equivalent required

*Required Skills*

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

*Minimum Work Experience*
Minimum two (2) years of Medical Office experience required
Five (5) years of management experience preferred

**Job:** **Please select a valid job field*

**Organization:** **Danville PP Specialty Clinics*

**Title:** *Front Office Representative*

**Location:** *Virginia-Danville*

**Requisition ID:** *7455-10076*

Keywords: LifePoint Health, Danville , Front Office Representative, Administration, Clerical , Danville, Virginia