Front Office Representative
Company: LifePoint Health
Posted on: November 21, 2022
$1500 SIGN ON BONUS ELIGIBLE! To serve as a resource lead
employee for all staff in the front office. Must greet patients,
activate patient files, and provide office support to medical and
office personnel. It is imperative that the Lead delegate tasks
among the office staff to complete these tasks promptly. This
person will act as a "floater" and will be able to assist in
covering the Front Office for all positions to ensure efficient
Greets patients and visitors.
Registers patients, verifies patient information, explains and
obtains necessary signatures.
Answers, screens, and routes telephone calls on a multi-line phone
Communicates with the answering service and ensures reminder phone
calls are done daily.
Collects patient co-payments, deductibles, payments and assists
patients with account balances and questions.
Reconciles cash/payment drawer and for the daily bank deposit.
Follows through on MD orders by providing work excuses, obtaining
Assembles and maintains patient records and charts.
Coordinates orders for all non-clinical supplies and equipment and
ensures appropriate inventory levels in accordance with practice
Provides orientation and guidance for non-clinical staff including
front desk and schedulers.
Provides input and feedback to Office Manager regarding front
office staff performance and office orientation.
Serves as a super user for eCW, answers or opens tickets for any
questions concerning eCW issues.
High school diploma or equivalent required
Requires critical thinking skills, decisive judgment and the
ability to work with minimal supervision. Must be able to work in a
stressful environment and take appropriate action.
*Minimum Work Experience*
Minimum two (2) years of Medical Office experience required
Five (5) years of management experience preferred
**Job:** **Please select a valid job field*
**Organization:** **Danville PP Specialty Clinics*
**Title:** *Front Office Representative*
**Requisition ID:** *7455-10076*
Keywords: LifePoint Health, Danville , Front Office Representative, Administration, Clerical , Danville, Virginia
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