Front Office Representative
Company: Sovah Health - Danville
Posted on: January 27, 2023
SOVAH Health - DanvilleThe Front Office Representative is the
first line of contact for a patient in the medical office. Position
serves as the liaison between the physician and the patients.
Information is gathered from the patient and entered into the
computer system to create an encounter record. Responsible for
upfront collections. Delivers customer service support to staff,
patients, families, visitors.Greets patients and visitors.Registers
patients, verifies patient information, explains and obtains
necessary signatures.Answers, screens, and routes telephone calls
on a multi-line phone system.Communicates with the answering
service and ensures reminder phone calls are done daily.Collects
patient co-payments, deductibles, payments and assists patients
with account balances and questions.Reconciles cash/payment drawer
and for the daily bank deposit.Follows through on MD orders by
providing work excuses, obtaining medical records.Assembles and
maintains patient records and charts.
Keywords: Sovah Health - Danville, Danville , Front Office Representative, Administration, Clerical , Danville, Virginia
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