Part-Time Front Office Assistant
Company: Optum
Location: Danville
Posted on: April 18, 2024
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Job Description:
$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start -Caring.
Connecting. Growing together. - -
As a Front Office Assistant, you will be responsible for greeting
patients and providing support to medical staff. This role is based
in one of our MedExpress urgent care centers. If you're a team
player with a warm and welcoming attitude, excellent interpersonal
skills, and the ability to multi-task, we'd love for you to join
our team! -
Our teams utilize a collaborative working model to build
connections across our centers and communities. The primary center
for this position is Danville, VA, though you may also operate in
other local work sites on an as needed basis. -
Location: - 133 ENTERPRISE DRIVE DANVILLE, VA 24540
Status: Part-Time, 24 hours per week
Schedule: - shifts may vary; will be working 2-3 days per week;
could work a combination of 6-hr and 12-hr shifts (for 24 total
hours per week); center is open every day 8am - 8pm
Specialty: MedExpress Urgent Care -
Hours may include rotating weekends/holidays and may vary with
patient volume and business need.
Primary Responsibilities for our Front Office Assistants
include:
Assist in opening and closing the clinic, locking and unlocking the
doors, and maintaining a clean waiting area -
Welcome all clinic patients and visitors by greeting them with a
friendly demeanor, answering inquiries and directing them through
the registration process -
Answer multi-phone lines, complete daily patient callbacks, and
file, fax, and scan documentation -
Collect all insurance information, verify patient demographics,
process payments, and complete phone sheets -
Discharge patients, verify their information, and provide them with
anything needed to leave such as discharge papers, prescription, or
work/school excuses -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role. In addition, you may
receive: -
Hourly rate incentives (Flex Pay, Standby Pay) -
Paid Time Off which you start to accrue with your first pay period
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Career development and training for other roles you may be
interested in -
Medical Plan options, Dental, Vision, Life & AD&D Insurance
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401(k) Savings Plan, Employee Stock Purchase Plan -
Education Reimbursement -
Employee Discounts
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in. -Required
Qualifications:
High School / GED (or higher)
1+ year of customer service experience OR experience in a medical
office setting -
Beginner level of proficiency with computer software and the
ability to learn electronic medical records -
Preferred Qualifications:
Understanding of occupational medicine and/or urgent care -
Experience collecting health insurance information and/or
processing patient payments
Experience with patient registration
6+ months of experience navigating computer systems, tools, and
technologies - such as Microsoft Office, point of sale (POS),
electronic medical record (EMR), or practice management and billing
systems
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**PLEASE NOTE** The sign-on bonus is only available to external
candidates. - Candidates who are currently working for UnitedHealth
Group, UnitedHealthcare or a related entity in a full time, part
time or per diem basis ("Internal Candidates") are not eligible to
receive a sign on bonus. - -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission. -
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Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law. -
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment. -
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#RPO, #RED
Keywords: Optum, Danville , Part-Time Front Office Assistant, Administration, Clerical , Danville, Virginia
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