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Customer Service Associate / Delivery Coordinator

Company: Steve Padgett's Danville Honda
Location: Danville
Posted on: January 15, 2022

Job Description:

We are looking for friendly, outgoing and energetic Customer Service Associates to help us communicate and coordinate sales deliveries with our growing sales and service clientele. As a Customer Service Associate, you will work with a dedicated team that will use exceptional communication and interpersonal skills to teach clients about their new cars or trucks, schedule service appointments and help coordinate rental vehicles. The goal is to drive exceptional customer communication that results in sales growth and strong relationships with our loyal clients.Responsibilities Answer Inbound Phone calls for sales and service and make the connection with the appropriate department. Assist the sales department in delivering new and certified preowned vehicles Ensure a perfect delivery of each car by assisting the sales department with gasoline top offs, coordinating accessory installation, coordinating professional detail services, Introducing the service department and scheduling the first series of appointments. Schedule, check-in and check-out rental cars to our extensive service department and retail clientele. Promote the companys products/services addressing or predicting clients objectives Provide trustworthy feedback and after-sales support Build long-term relationships with new and existing customers Skills Experience in customer support especially with inbound and outbound telephone skills Proficiency in English Market Area knowledge Communication skills Ability to build rapport Time management and planning skills

Keywords: Steve Padgett's Danville Honda, Danville , Customer Service Associate / Delivery Coordinator, Hospitality & Tourism , Danville, Virginia

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