Tax Expert - 3 tax seasons experience required
Company: Intuit
Location: Danville
Posted on: January 12, 2021
|
|
Job Description:
Overview Do you have a minimum of 3 season of paid Tax
Preparation experience, with a minimum of 30 tax returns per tax
year? If you''re a tax professional, we need you to help our
customers complete thier taxes using TurboTax. Youll advance our
goal of Powering Prosperity Around the World by providing expert
guidance and explanations of tax and technical terms to our
customers. Youll also play an important role in our effort to
enhance our brand by delighting our customers and empowering them
to prepare their taxes. What you''ll bring Minimum 3 season of paid
Tax Preparation experience, with a minimum of 30 tax returns per
tax year required. Prior tax preparation experience in a tax
practice or retail setting required. College degree a plus. The
ideal candidate will have a background in business, finance,
accounting, or tax Knowledge of tax laws, tax concepts and
familiarity with form 1040 and schedules PTIN required
Ability/motivation to expand expertise and obtain a tax credential
or certification - Intuit offers a program to obtain your EA Strong
customer service skills with ability to empathize and instill
confidence Ability to work within a team to assist in preparation
of accurate tax returns in a timely manner Strong Research skills
and the ability to quickly use online resources to find answers
Critical thinking and problem solving Persistence and determination
Willingness to utilize audio/visual tools to communicate with
customers Comfortable interacting with customers through video, in
a professional way that represents the Intuit TurboTax brand well
Friendly and reassuring on camera Bilingual (English/Spanish)
communication skills (written & spoken) a plus For internal use:
tst assoc How you will lead This is a seasonal position providing
assistance to customers both assisting them in preparing their own
returns and/or fully preparing customer tax returns
Compiling/preparing tax returns for TurboTax Customers
Gathering/organizing and accurately entering customer data in the
federal and state tax returns for review Communicate directly with
the customer as needed Coordinate customer meetings and follow-up
Communicate updates to credentialed tax experts on assigned
customers Will help customers who are working on their tax return
with both product/software inquiries, as well as with tax questions
and calculations Apply defined practices, procedures and company
policies to troubleshoot and resolve product and tax support
customer inquiries Will interact with customers utilizing strong
written and verbal skills as well as deep customer empathy Typical
Deliverables: Accurate and complete customer data entered in tax
returns for credentialed tax expert review High quality customer
interactions and experiences Application of defined practices,
procedures and company policies to troubleshoot, resolve issues and
address routine Tax Support customer questions Proficient with
technology and solid knowledge of computer operations and software.
Utilize and leverage government websites and toolkits to seek out
and deliver the right answer to the customer Document customer
interactions Represent the Intuit TurboTax brand and spirit by
demonstrating empathy for the customer, empowering and partnering
with the customer, personalizing the experience, and providing them
the confidence that they can do their own taxesby Jobble
Keywords: Intuit, Danville , Tax Expert - 3 tax seasons experience required, Other , Danville, Virginia
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsLooking for a Career Change???? Description: Our 27-year-old A rating with the BBB Company is adding to its team and you may be the next Company: Living Healthy Location: Beckley Posted on: 01/22/2021 Research Assistant Description: Research Associate - Works in a research environment in support of new or modified discoveries as it relates to a company, university or governmental agency research project. 8:00-5:00 Monday-Friday (more...) Company: Kelly Location: Lynchburg Posted on: 01/22/2021 Med Aide/Tech - Certified Description: Job Description Overview Make Lives Better Including Your Own. The happiness of those Company: Brookdale Senior Living Location: Chapel Hill Posted on: 01/22/2021 Deliver with Uber on your Winter schedule Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's up to you. Earn Good Money. You'll Company: Uber Eats Location: Chapel Hill Posted on: 01/22/2021 Machine/Production Operators Description: Production Operators-Entry level positions. Company will train. Starting pay 11.00, br br Positions are temp to hire after 90 days, Apply today for immediate placement with a premier Danville company.Why (more...) Company: Kelly Location: Danville Posted on: 01/22/2021 Food Store Delivery (Car Required) Description: FULL-SERVICE SHOPPERWhy shop and deliver with Instacart Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, affordable, and accessible to everyone. (more...) Company: Instacart Location: Chapel Hill Posted on: 01/22/2021 QC Chemist - 2nd Shift Description: Job Summary br br Assure the chemical quality of raw materials, in-process samples, finished products, and stability samples by conducting coordinating, and reporting test results and analysis in (more...) Company: Kelly Location: Lynchburg Posted on: 01/22/2021 Med Aide/Tech - Certified Description: Job DescriptionOverview Make Lives Better Including Your Own. The happiness of those we serve is dependent on the happiness of our associates, so you'll receive competitive compensation and a benefits (more...) Company: Brookdale Senior Living Location: Chapel Hill Posted on: 01/22/2021 Deliver with Uber on your schedule Description: Job DescriptionDeliver with Uber. Earn on your schedule. Deliver with Uber Eats on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Extra (more...) Company: Uber Eats Location: Chapel Hill Posted on: 01/22/2021 Get New Remodeling Work Today - Preview Leads In Your Area Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement Company: HomeAdvisor Location: Danville Posted on: 01/22/2021 |