Front Office Representative/Sovah Heart & Vascular
Company: Sovah Health - Danville
Location: Danville
Posted on: June 15, 2022
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Job Description:
SOVAH Health - DanvilleThe Front Office Representative is the
first line of contact for a patient in the medical office. Position
serves as the liaison between the physician and the patients.
Information is gathered from the patient and entered into the
computer system to create an encounter record. Responsible for
upfront collections. Delivers customer service support to staff,
patients, families, visitors. -Greets patients and
visitors.Registers patients, verifies patient information, explains
and obtains necessary signatures.Answers, screens, and routes
telephone calls on a multi-line phone system.Communicates with the
answering service and ensures reminder phone calls are done
daily.Collects patient co-payments, deductibles, payments and
assists patients with account balances and questions.Reconciles
cash/payment drawer and for the daily bank deposit.Follows through
on MD orders by providing work excuses, obtaining medical
records.Assembles and maintains patient records and charts.Job
Requirements:Minimum EducationHigh school diploma or equivalent
requiredRequired SkillsRequires critical thinking skills, decisive
judgment and the ability to work with minimal supervision. Must be
able to work in a stressful environment and take appropriate
action.Minimum Work ExperienceOne (1) year of experience with
office functions or customer service preferredTwo (2) years of
Medical Office experience preferredLifePoint Health is committed to
providing Equal Employment Opportunities for all applicants and
employees and complies with all applicable laws prohibiting
discrimination against any employee or applicant for employment
because of color, race, sex, age, religion, national origin,
disability, genetic information, gender identity, sexual
orientation, veterans' status or any other basis protected by
applicable federal, state or local law.
Keywords: Sovah Health - Danville, Danville , Front Office Representative/Sovah Heart & Vascular, Other , Danville, Virginia
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