Communications Assistant-Part-Time

Company: Sentara
Location: South Boston
Posted on: April 19, 2024

Job Description:

City/StateSouth Boston, VAOverviewWork ShiftRotating (United States of America)Sentara Halifax Regional Hospital is seeking to hire a Partl-Time Communications Assistant for the Night Shift (third shift) and Evening Shift (2nd shift)Requirements: High School Education ( High School Diploma or GED)Preferred: Previous healthcare and multi-line phone experience and understanding of medical terminologySentara Halifax Regional Hospital is fueled by the expertise of a well-established medical staff representing more than two-dozen specialties, while remaining focused on excellent care. Services at this hospital include: cardiovascular services, emergency services, family birthing center, hospitalist program, imaging/radiology services, laboratory services, nephrology services, orthopedic services, rehabilitation services and surgical services.Sentara Benefits:Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serveJob SummaryEntry level position, Sentara Communication Assistants play a critical role within the organization facilitating all emergent and non-emergent communication both externally and internally. Our Centralized Hospital Communications Center is responsible for all Sentara Hospitals and free-standing emergency departments. (Currently 12 hospitals and 4 FSEDs). External call facilitation will generally include, but is not limited to, looking up patient information for friends and family members of patients and transferring customers to appropriate departments throughout the organization. Internal call facilitation will generally include utilizing complex on-call schedules with escalations and facilitating nurse to physician and physician to physician communication to include emergent consultations. Will assist with training new employees at your level and additional duties as assigned.

Previous healthcare and multi-line phone experience preferred. Understanding of medical terminology preferred.Qualifications:HS - High School Grad or Equivalent (Required)Call Center, Computer/Keyboard Skills, Customer Service, HealthcareSkillsActive Listening, Communication, Microsoft Office, Service Orientation, Speaking, Technology/ComputerSentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.In support of our mission "to improve health every day," this is a tobacco-free environment.

Keywords: Sentara, Danville , Communications Assistant-Part-Time, Other , South Boston, Virginia