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E-Commerce Sales Specialist

Company: Riverside Pawn Co, Inc.
Location: Danville
Posted on: September 7, 2019

Job Description:

We are looking for a self-motivated and hard working individual to join our team at Riverside Pawn in our eBay department. The position is primarily responsible for coordinating and operating our eBay department. Core duties and responsibilities include the following:Maintaining monthly sales and profit goals foreBay itemsMarket products on the eBay site, using well-established sellingprocedures and techniques.Respond to customers’ inquiries regarding products, and shipment, ensuringthat the right type and amount of information is forwarded.Provide customers with information on shipment amounts, in addition to thecost of products.Go through order files to determine the quantity and type of productsordered.Look through online and physical inventory to determine the availabilityof products.Pick, pack, label, and ship products to the customer, and provide deliverytimelines.Respond to customers’ complaints regarding service and product quality,aiming to attempt their issues.Oversee the inventory to ensure product availability, and assess stocksituations.Handle returns and exchanges in sync with the guidelines provided by thecompany. Job Requirements:Experience in eBay perferred, however not required.Written and verbal communication skills – you aren’t afraid to hop on the phone, write an email, or send a chat to help a customer.Self-motivated and able to accomplish tasks and goals on your own.Bright, positive attitude.Strong problem solving abilities in means of dealing with customers' issues.

Keywords: Riverside Pawn Co, Inc., Danville , E-Commerce Sales Specialist, Other , Danville, Virginia

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