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Personal Rental Consultant

Company: Ride Rental Cars
Location: Danville
Posted on: November 21, 2022

Job Description:

*Personal Rental Consultant*

The below listing represents the most common duties of a Personal Rental Consultant (PRC) and does not limit the PRC from performing any other duties as assigned by management.

*Reports to: * General Manager

*Direct reports: * None

*Dress Code: *

- Good personal hygiene must be followed at all times.

- Hair will be clean, well groomed, and styled in a manner that is consistent with a professional office appearance.

- Extravagant piercings and tattoos are not allowed to be visible while at work.

- Facial hair will be clean, well groomed, and professional in appearance.

- Faces will be clean shaven daily. Exceptions made in the event the associate is growing a beard and/or mustache.

- Approved, company logo'd, collared shirt or a dress shirt will be warn at all times.

- Fingernails must be clean and neatly trimmed at all times.

- Dress pants or khaki pants are authorized. No pants with "cargo" pockets are allowed.

- Denim pants may be warn provided

o They are not faded,

o There are no rips, tears, or other holes regardless of condition when "new".

- Dress shorts may be worn with approved, company logo'd, collared shirts in warm weather. No denim, cut offs, or "short shorts" are allowed.

- Leather, closed toe shoes are required at all times.

- No heels over 1" are allowed.

*Job Description: *

We wash cars. Not every position washes cars every day, but when the need arises, we wash cars. More common duties and responsibilities are below.

Customer facing activity.

- Pleases every customer, every time.

- Accurately and efficiently processes transactions including:

o reservations.

o rentals.

o returns.

o Payments/extensions.

- Employs superior telephone skills and ensures the phone is answered properly within four rings.

- Upsells to higher classification vehicles.

- Consistently sells add on features & items.

Administrative activity.

- Accurately and efficiently invoices insurance companies for vehicle replacement rentals.

- Accurately and efficiently processes accident claims with insurance companies.

- Consistently and effectively conducts follow up activity with insurance companies to ensure timely payments on

o Outstanding vehicle accident claims, and

o Outstanding vehicle replacement rental payments.

- Enters needed vehicle repairs in the rental system as needed.

- Immediately enters vehicle repair invoices and ensures all paperwork is properly flowed.

Miscellaneous Activity.

- Performs assigned daily office cleaning.

- Assists with vehicle restoration/washing as needed.

- Assists with transporting to and from designated repair and service centers.

- Effectively performs assigned marketing tasks daily.

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Benefits:
* 401(k) matching
* Employee discount
* Paid time off
Schedule:
* 10 hour shift
* 8 hour shift
* Day shift
* Monday to Friday
* Weekend availability
Supplemental pay types:
* Commission pay

Application Question(s):
* This position requires the ability to drive our vehicles. Our insurance requires all drivers to be at least 21 years old. Are you at least 21 years old?

Education:
* Associate (Required)

Experience:
* Sales Experience: 2 years (Required)
* Customer Service: 2 years (Required)

License/Certification:
* Driver's License (Required)

Work Location: One location%58047475%

Keywords: Ride Rental Cars, Danville , Personal Rental Consultant, Professions , Danville, Virginia

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